Privacy Policy

1. Who We Are

Nexora Technologies is a software company founded on July 10, 2026, based at No: 36, Chilaw Road, Anamaduwa, Sri Lanka. We build and sell software products, beginning with eStoreMate (an online POS system) and an LMS Platform for English language education.

For any privacy-related enquiries, contact us at nexoratechofficiallk@gmail.com.

2. Information We Collect

We only collect information that you voluntarily provide to us, including:

• Contact form submissions — your name, email address, phone number, company name, and message.
• Newsletter sign-ups — your email address.
• Product enquiries and early-access requests — your name and email.
• Support requests — details you share when seeking help with our products.

We do not use tracking cookies, advertising pixels, or analytics beyond basic server-side request logs at this stage of the business.

3. How We Use Your Information

Information you provide is used only to:

• Respond to your enquiry, message, or support request.
• Send product updates, launch announcements, or newsletters — if you opted in.
• Improve our products and services based on your feedback.
• Comply with legal obligations if required.

We will never sell, rent, or trade your personal information to any third party.

4. How We Store Your Information

Information submitted via our contact form is received by email at nexoratechofficiallk@gmail.com and stored only for as long as necessary to respond to your request or maintain the business relationship. We do not operate a customer database at this stage.

We take reasonable precautions to keep your data secure, but as a new business we encourage you not to share sensitive personal or financial information through our contact form.

5. Third-Party Services

Our website may use the following third-party services that have their own privacy policies:

• Google Maps — used to display our office location. Governed by Google's Privacy Policy.
• Vercel — our website free hosting provider for dev environments and demos.
• Hostinger — our website hosting provider. May collect server-side access logs.

We are not responsible for the privacy practices of these third parties.

6. Your Rights

You have the right to:

• Request a copy of any personal information we hold about you.
• Ask us to correct or delete any information we hold about you.
• Unsubscribe from any communications at any time by emailing us.

To exercise any of these rights, email us at nexoratechofficiallk@gmail.com and we will respond within 5 business days.

7. Children's Privacy

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately.

8. Changes to This Policy

As the business grows, this privacy policy will be updated to reflect new practices. Any significant changes will be noted with a new "Last updated" date at the top of this page. We encourage you to review this page periodically.

9. Governing Law

This Privacy Policy is governed by the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.